Delivery conditions

Prices and Delivery conditions

The prices displayed on this site are quoted in Euro. For intra-EU shipments, the prices include the recipient country’s VAT. For shipments outside the EU, no VAT is added. Orders from non-EU countries might be subject to duties and taxes. Duties and taxes are the customer’s responsibility and are due at the time of delivery.

We deliver domestic shipments by Finnish postal service (Posti), either directly to your door or to a pick-up point. International orders are delivered straight to your door by UPS. Shipping costs depend on the destination country. In Finland, the shipping fee is 8 € – 12 €, depending on the delivery method. Within the EU, the delivery fee is 20 € (including Vat 24%). To other European countries and to the USA, Canada, Japan and South Korea the fee is 28 €. The shipping fee to all other countries is 40 €. The cost is calculated at checkout when you enter the Country field of your shipping address.

Delivery time

Orders are normally dispatched the next working day after you have placed your order. If there is a delay or likelihood of delay in the supply of products, please allow us 21 days. In this case, we will advise you as soon as possible by email.

Delivery time after we dispatch the order is 3-5 working days within Europe and 4-10 working days outside Europe.

Back orders

If an item is temporarily out of stock we will retain all items until we can fulfill the back-order and dispatch the entire order.